Room Management

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You will find the latest as well as long standing Security Technologies, Strategies, and Emergency Management you can expect today in Luxury Hotels, Leading Hotel Chains, or Large Hotels. We are introducing feasible leading-edge Technologies that can improve security in certain parts of the world.

We talk about security management systems, useful tips for hoteliers and we share interesting links to solution providers. The Security Control Room is in your hotel the command center. Therefore, it is important that the Safety & Security team is issued with adequate equipment.

If you are planning to establish a Security Control Room that suits your business needs, or you are considering upgrading your security systems, our team of experienced Hotel Safety & Security Advisers will be able to help you to make the right choices.

Alarm Response Management

Mobile Integration: Advances in technology now allows alarm systems to be connected to mobile devices. Be notified of an alarm event within your hotel whilst on the go.

Alarm Monitoring: Duress alarm buttons are common practice for the Reception, Bar/s, Gym, Spa (Sauna), and Hotel bedrooms suitable for guests with disability. Mobile duress alarms provide peace of mind and meet welfare (Duty of Care) requirements in many countries. An effective solution for Housekeeping staff and Night Shift. In the event of an alarm activation, a signal gets transmitted to the Security Control Room, and the Security Officer on Duty can start with the intervention protocol.

The use of Bodycams in Hotels

The presence of the camera, which records evidential quality video and audio, has been proven to minimize physical and verbal attacks, due to the change in behavior when people know they are being recorded. It also serves as an independent witness to help resolve complaints and disputes quickly and fairly. Wearing a Bodycam during patrol can protect the Security Guard or the Duty Manager (Not suitable for all hotels).

CCTV – Ethical Code of practice

Surveillance cameras are no longer a passive technology that only records and retains images but is now a proactive one that can be used to identify people of interest and keep detailed records of people’s activities, such as with license plate recognition cameras. The Code provides a voluntary, risk-based approach to planning and implementing CCTV and allows each jurisdiction to determine and apply its own CCTV requirements. The background of the development of this Code is for counter-terrorism purposes (source: Surveillance Camera Commissioner UK).